| 1.Import duties, tax and charges are not included in the shipping charges. Please check with the country customs office if there would be any import duties / VAT / customs fees charges. | | | | | | | | | | |
| This charges are you and your consignee responsibility. If your consignee not paying the customs charges, shipment being seized or return, all the charges we will collect from you. (refer the courier invoices) | | | | | | | | |
| 2.Address Correction will incur additional surcharge, make sure you key in the physical shipping address with valid postal code into the system before submit. Address Correction Basic Charges MYR44/MYR50 depends on the courier company charges ( refer courier invoices). | | |
| Package needs Signature upon delivery, please use Physical Shipping Address (No PO Box) that someone will be available to SIGN for the package. | | | | | | | | | | | | | | |
| 3.Phone Number is a must so that the courier can reach the consignee in case he/she is not at home when attempt delivery . | | | | | | | | | | | | | | | | |
| 4.Remote Area Surcharge min. MYR86/MYR90 + fuel or MYR1.70/KG, MYR2/kg whichever higher depends on the courier company charges. (not applicable to US country) | | | | | | | | | | | | |
| 5.Retrieval Fees - Refer to the country (applicable to shipment which already abandon at warehouse but wanted to retrieve) | | | | | | | | | | | | | | | | |
| 6.Shipment weight will charged depends on actual weight or dimension weight whichever higher. (LxWxH/5000) | | | | | | | | | | | | | | | | | |
| 7.If the declared product name does not match the actual consignment name, or the declared value is judged by the customs to be false or under-reported, our company will not be responsible for the risks of delay, customs deduction, and fines. | | | | | |
| 8.Product restrictions: general merchandise unlimited products, we do not accept shipments of imitation brands, cigarettes, drugs, drugs, liquids, powders, medicines, flammable and explosive, optical discs, fresh active plants, jewelry, arms and weapons, etc. International Air Transport Association (IATA) restrictions Items! |
| If malicious redemption is found, the goods will be directly detained and fines, ranging from MYR 200 to MYR 5,000 will be fined. If the circumstances are serious, it will be handed over to the judicial authorities. Please be conscious! Severe punishment without loan! | | | |
Products with lithium battery , kindlly provide MSDS
and the batteries must be individually packaged 9.Please inquiry with our customer service before shipping PPE products .
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